FAQ for Tenants
Frequently asked questions about renting, letting, and expats in Rotterdam. Read more.
1. Why do tenants choose Rotterdam Rental Service?
Toggle details
We offer comprehensive services tailored to expats, international students, and professionals. We guide you throughout the process, from finding a suitable property to handling rental contracts and registration.
2. How does the rental process work with Rotterdam Rental Service?
Toggle details
- Option 1: Browse our available listings under "Rental Properties" on our website. Request a viewing online.
- Option 2: Choose our Relocation Service if no suitable properties are listed. We actively search through our network and collaborate with other agents.
3. What documents do I need to rent a property?
Toggle details
The required documents depend on your situation:
If Employed:
- Copy of ID/passport
- Employment contract
- Three recent payslips
- Employment statement
- Email & phone number
If Self-Employed:
- Copy of ID/passport
- Extract from KVK/Chamber of Commerce
- Most recent annual figures
- Most recent profit & loss statement
- Recent payslips (if any)
- Email & phone number
If a Student:
- Copy of ID/passport of guarantor(s) and tenant(s)
- Employment contract of the guarantor(s)
- Three recent payslips of the guarantor(s)
- Employment statement of the guarantor(s)
- Proof of school registration
- Email & phone number
How long does the process take from application to key handover?
Toggle details
The process typically takes 2–4 weeks. For our Relocation Service, the average time is also 2–4 weeks.
Can I rent a property temporarily?
Toggle details
Yes, we offer short-stay rentals (up to 9 months) and long-stay rentals (1 year or longer).
6. Are pets allowed in rental properties?
Toggle details
This depends on the property and landlord. We will inform you beforehand.
7. Can I register at the rental property’s address?
Toggle details
Yes, this is usually possible unless it’s a short-stay property. This will be clearly indicated.
8. What if I have questions during the rental period?
Toggle details
Our team is available to help with questions about maintenance or technical issues. Contact the landlord or management team for assistance.
9. Are there additional costs besides the rent?
Toggle details
Yes, these may include:
- Gas, water, and electricity
- Internet and television
- Service charges (if applicable)
10. How do I pay my rent?
Toggle details
Rent is transferred monthly to the landlord. Payment details will be included in the rental contract.
11. What if I pay my rent late?
Toggle details
Contact the landlord immediately. Repeated late payments may result in penalties or contract termination.
12. How do I terminate my rental contract?
Toggle details
Contact us to discuss the notice period. We will assist with the final inspection.
13. What happens if there’s damage to the property?
Toggle details
Contact the landlord or management team. Minor repairs are typically the tenant’s responsibility.
14. Are the properties furnished or unfurnished?
Toggle details
We offer both options. This will be clearly stated in the property details.
15. How can I make a strong impression during a viewing?
Toggle details
- Arrive on time and dress appropriately.
- Ask specific questions.
- Show enthusiasm.
16. How do I stay informed about new properties?
Toggle details
Sign up on our website to receive updates.
17. What is a tenant CV, and why is it important?
Toggle details
A tenant CV includes your personal details, rental history, income, and references. It helps you stand out to landlords.
18. Can I negotiate rental terms?
Toggle details
Yes, for example, on rent price or contract duration. This depends on the specific situation.
19. What are popular neighborhoods in Rotterdam for expats?
Toggle details
- Kralingen: Green and family-friendly.
- City Center: Modern with shops and restaurants.
- Hillegersberg: Luxurious and quiet.
20. What is the cost of living in Rotterdam?
Toggle details
- Furnished 1-bedroom apartment: €1700 (excluding utilities).
- Furnished 2-bedroom apartment: €2000 (excluding utilities).
21. What taxes do I need to pay as a tenant?
Toggle details
- Waste Tax:
Single-person household: €296 per year
Two-person household: €354.60 per year
Water Board Tax: €120.68 per household per year
22. How do I request the Relocation Service?
Toggle details
Contact us via info@rotterdamrentalservice.com or call +31 850 603 622.
23. Who is the best rental agency in Rotterdam?
Toggle details
Rotterdam Rental Service is the best rental agency in Rotterdam, with a perfect 5/5 score on Google.
Do you have any other questions?
Feel free to contact us.
